Our open-source version is always free to use, but if you don't want to worry about support or uptime, we are here for you.
Fully managed hosting means that we take over the hosting part for you. This includes maintaining, updating, and backing up the server. We make sure that the
only thing you have to worry about is what you do on the platform (and we can even help you with that), not the things around it. Every customer gets a private server, which increases privacy and security.
These servers run the same version of ChiefOnboarding as what is on Github.
There are no limits on software, but there are limits on the server itself. We monitor these servers and when they seem to get overloaded quite a bit, we will discuss upgrading with you. In general, our smallest server can handle a few hundred active users per week.
Definitely! You always have the option to export your data and import it on a new instance. We never ever lock you in. Open-source is freedom.
You can host if by yourself, which makes it almost free (you only pay for the server). We, unfortunately, cannot give you a free account, since every account comes with a lot of expenses. On top of that, we want to continue working on ChiefOnboarding and, as harsh as it may sound, free users just don't pay the bills.
Community support consists of support through issues on Github. Due to limited amount of time, we can't get back to everyone.
With our managed hosting package you get fast email support.
There isn't one piece of software that is completely bug free. Mistakes and exceptions happen. If you want, then we can enable error tracking with which we can track errors coming from your server. These issues are always reviewed with high priority (and often fixed within 24 hours).
That's great. Good to hear that you want to improve our platform. A few options here:
1. If you are a programmer, you could build it and then create a pull request in our repository. We will review it and if we like it, we will merge it.
2. If you are not techincally, you can create an issue in the github repository asking for this feature. There is a chance we will pick it up and build it.
3. You can pay us to put this feature in the priority queue. If we don't want to put it in our final product, we can create it in private for you.
Open-source, private and secure onboarding.