Privacy Policy

Privacy Policy

We don’t collect more than we absolutely need.


ChiefOnboarding understands that your privacy is important to you and that you care about how your information is used and shared online. We respect and value the privacy of everyone who visits Our Site and will only collect and use information in ways that are useful to you and in a manner consistent with your rights and Our obligations under the law.

This Policy applies to Our use of any and all data collected by us in relation to your use of Our Site. Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site and you will be required to read and accept this Privacy Policy when signing up for an Account. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.

1. Definitions:

Account: means an account required to access and/or use certain areas and features of Our Site; This also requires an active account on our hosted package.

Our Site: means this website,

The Netherlands and EU Cookie Law: means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended in 2004, 2011 and 2015;

We/Us/Our: means ChiefOnboarding;

2. Information about us

Our Site,, is ChiefOnboarding operated by ChiefOnboarding. Our VAT number is NL002323931B28.

We are based in the Netherlands.

3. Scope – What Does This Policy Cover?

This Privacy Policy applies only to your use of Our Site. It does not extend to any websites that are linked to from Our Site (whether We provide those links or whether they are shared by other users). We have no control over how your data is collected, stored or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.

4. What Data Do We Collect?

If you do not provide any information to us (meaning, you do not contact us in any way and are not a customer), we do not collect anything from you. We do not use tracking cookies or analytics on our landingpages.

If you decide to become a customer, we will collect billing information which is required for invoicing. Billing is always done through a third party, a payment processor like Stripe or Mollie. Please review their privacy policy for more information on how they handle your data.

Being a customer at ChiefOnboarding, could mean that we will take care of your ChiefOnboarding instance. If that’s the case, then we will create backups of your data.

If you want (opt-in), we can add Sentry analytics to your instance. This will send us useful information when something breaks. Once an issue is resolved, we remove the information associated with it.

5. How Do We Use Your Data?

5.1 All personal data is stored securely in accordance with the EU General Data Protection Regulation (Regulation (EU) 2016/679) (GDPR). For more details on security see section 6, below.

5.2 We use your billing data to create invoices with.

5.3 If you want (opt-in), we can add Sentry analytics to your instance. This will send us useful information when something breaks. Once an issue is resolved, we remove the information associated with it.

5.4 In some cases, the collection of data may be a statutory or contractual requirement, and We will be limited in the [products and] services We can provide you without your consent for Us to be able to use such data.

5.5 Under GDPR we will ensure that your personal data is processed lawfully, fairly, and transparently, without adversely affecting your rights. We will only process your personal data if at least one of the following basis applies:

5.5.1 you have given consent to the processing of your personal data for one or more specific purposes:

5.5.2 processing is necessary for the performance of a contract to which you are a party or in order to take steps at the request of you prior to entering into a contract;

5.5.3 processing is necessary for compliance with a legal obligation to which we are subject;

5.5.4 processing is necessary to protect the vital interests of you or of another natural person;

5.5.5 processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller; and/or

5.5.6 processing is necessary for the purposes of the legitimate interests pursued by us or by a third party, except where such interests are overridden by the fundamental rights and freedoms of the data subject which require protection of personal data, in particular where the data subject is a child.

6. How and Where Do We Store Your Data?

6.1 We only keep your data for as long as We need to in order to use it as described above in section 5, and/or for as long as We have your permission to keep it. In any event, We will conduct a review to ascertain whether we need to keep your data. Your data will be deleted if we no longer need it in accordance with the terms of our Data Retention Policy.

6.2 Your data will only be stored in either Europe or the United States of America, depending on the location of your business.

6.3 Data security is of great importance to Us, and to protect your data We have put in place suitable physical, electronic and managerial procedures to safeguard and secure data collected through Our Site.

6.4 Steps We take to secure and protect your data include:

6.4.1 All files are server-sided encrypted.

6.4.2 We use 2fa/f2u wherever we can.

6.5 Notwithstanding the security measures that We take, it is important to remember that the transmission of data via the internet may not be completely secure and that you are advised to take suitable precautions when transmitting to Us data via the internet.

7. Do We Share Your Data?

7.1 We may contract with third parties to supply [products and] services to you on Our behalf. These may include payment processing and error logging.We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.

7.2 In certain circumstances We may be legally required to share certain data held by Us, which may include your personal information, for example, where We are involved in legal proceedings, where We are complying with the requirements of legislation, a court order, or a governmental authority. We do not require any further consent from you in order to share your data in such circumstances and will comply as required with any legally binding request that is made of Us.

8. What Happens If Our Business Changes Hands?

8.1 We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. Data provided by users will, where it is relevant to any part of Our business so transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use the data for the purposes for which it was originally collected by Us.

8.2 In the event that any of your data is to be transferred in such a manner, you will be contacted in advance and informed of the changes.

9. Your Right to Withhold Information and Your Right to Withdraw Information After You Have Given it

9.1 You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.

9.2 You may withdraw your consent for Us to use your personal data as set out in section in 5 at any time by contacting Us using the details set out in section 15, and We will delete Your data from Our systems. However, you acknowledge this may limit Our ability to provide the best possible products and services to you.

10. How Can You Access Your Data?

10.1 You have the legal right to ask for a copy of any of your personal data held by Us (where such data is held). Please contact Us for more details at, or using the contact details below in section 14.

11. What Cookies Do We Use and What For?

11.1 We do not use cookies on our marketing pages.

11.2 We do use cookies on our platform. Those are needed to keep you logged in.

11.3 Third party, such as Youtube, might use cookies when you are using them in your content blocks.

12. Summary of Your Rights under GDPR

Under the GDPR, you have:

12.1 the right to request access to, deletion of or correction of, your personal data held by Us;

12.2 the right to complain to a supervisory authority;

12.3 be informed of what data processing is taking place;

12.4 the right to restrict processing;

12.5 the right to data portability;

12.6 object to processing of your personal data;

12.7 rights with respect to automated decision-making and profiling (see section 13 below).

To enforce any of the foregoing rights or if you have any other questions about Our Site or this Privacy Policy, please contact Us using the details set out in section 14 below.

13. Automated Decision-Making and Profiling

13.1 In the event that We use personal data for the purposes of automated decision-making and those decisions have a legal (or similarly significant effect) on You, You have the right to challenge to such decisions under GDPR, requesting human intervention, expressing their own point of view, and obtaining an explanation of the decision from Us.

13.2 The right described in section 13.1 does not apply in the following circumstances:

13.2.1 The decision is necessary for the entry into, or performance of, a contract between the You and Us;

13.2.2 The decision is authorised by law; or

13.2.3 You have given you explicit consent.

14. Contacting Us

If you have any questions about Our Site or this Privacy Policy, please contact Us by email at, by telephone on +1 860-398-5567. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you.

15. Changes to Our Privacy Policy

We may change this Privacy Policy as we may deem necessary from time to time, or as may be required by law. Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.